FAQ
Where is your office?
Our office is in the Franklin Building:
5726 Marlin Road, Suite 315Chattanooga, TN 37411
What are your hours?
Our hours depend somewhat on the therapist, but generally, office hours range between 8 am – 6 pm Monday through Friday; closed Saturday and Sunday.
How long are your sessions?
Sessions generally are 45-50 minutes.
How much do you charge?
Rates differ depending on the therapist with whom you work. We’ll discuss during our initial conversation.
Do you take insurance?
We are an out-of-network provider operating on private pay. However, we offer a superbill monthly for you to file for reimbursement should your insurance plan cover mental health benefits.
How do I set up an appointment?
You can set up an appointment through the online portal or by calling:
Isaac (423) 708-2289
Blake (423) 834-7175
Paige (423) 521-0175
What is your cancellation policy?
If you must cancel your reserved appointment time, you must give at least 24 hours’ business day notice, or you will be charged the usual session fee for the time reserved for you.
With what age ranges do you work?
We work with most age groups, including children eight years and older, adolescents, young adults, and adults.
Do you work with women, men, or couples?
Yes, we work with women, men, and couples.
Do your clients receive assignments between sessions?
Depending on treatment and planning, we give assignments to aid in achieving goals and growth between sessions.
What modalities do you use?
We use a variety of modalities for treatment, but some common ones are Eye Movement Desensitization and Reprocessing (EMDR), Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Psychodynamic Therapy.